STANDARD TERMS AND CONDITIONS OF SALE

Waiver of Client’s Terms

The Client explicitly waives its own standard terms and conditions, even if these were drawn up after these Standard Terms and Conditions of Sale. Any deviation from these terms must be expressly agreed upon in writing in advance to be valid.

Payment Terms

Invoices are payable within 21 working days unless a different payment term is specified on the invoice or the order. In case of late payment, VISI SUPPORT reserves the right to charge interest of 10% on the outstanding amount. VISI SUPPORT may suspend the provision of services without prior notice in the event of late payment.

Debt Recovery

If payment remains outstanding more than 60 days after the due date, VISI SUPPORT reserves the right to engage a debt recovery agency. All related legal costs shall be borne by the Client.

Withholding Taxes

Certain countries apply withholding taxes to invoices according to local legislation. Any withholding tax is the responsibility of the Client and must be paid to the relevant tax authorities. VISI SUPPORT shall not be responsible for any costs related to local tax legislation. Therefore, the full invoice amount remains payable to VISI SUPPORT.

Performance of Services

VISI SUPPORT commits to providing services in a professional and timely manner according to the agreed schedule. However, its obligations do not constitute a guarantee of specific results. VISI SUPPORT cannot, under any circumstances, be held responsible by the Client for claims made by end consumers.

Claims Notification

Any claims must be notified to VISI SUPPORT within 8 days of delivery of goods or provision of services. Notifications must be sent via email to [email protected]

or by text/call at +32-465-275425. Claims submitted after this period will not be admissible.

Governing Law

All contractual relations shall be governed exclusively by the laws of Belgium.